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Featured guide
10 minCreate and publish protocols
Build a structured draft, add taxonomy and search metadata, then publish a reviewed version.
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21 guides
PopularWelcome to Procom
Create your account, join or create a department, and learn the main navigation.
Open guideAccount, profile, and departments
Update your profile, switch departments, understand themes, and sign out safely.
Open guideDashboard and department onboarding
Understand role-based dashboard cards, complete setup, and compare department activity.
Open guide
PopularDispatch workflow and recommendations
Review incidents, open recommendations, update response status, and move into clinical work.
Open guide
Schedule and shifts
Review coverage, understand assignments, and administer shift definitions.
Open guide
PopularFind and read protocols
Search the current catalog, understand ownership, and verify the published version.
Open guidePopularCreate and publish protocols
Build a structured draft, add taxonomy and search metadata, then publish a reviewed version.
Open guideImport an existing protocol
Upload a supported document, review extracted candidates, and publish only after clinical verification.
Open guideProtocol collaboration and version history
Coordinate draft access, handle edit conflicts, compare versions, and restore safely.
Open guideCreate and publish policies and SOPs
Author a department policy, preview the exact document, publish a version, and retain history.
Open guideGuided protocol execution on mobile
Use the mobile app to open the correct published protocol, record progress, and preserve an accurate execution history.
Open guidePolicies and required reading
Read department policies, complete assigned acknowledgments, and review completion reporting.
Open guide
Manage required-reading assignments
Assign exact document versions, target the right recipients, and review or correct completion evidence.
Open guide
Patient care reports and amendments
Open protected records, save clinical details, finalize responsibly, and amend without erasing history.
Open guide
HIPAA access and audit history
Understand protected sessions, idle expiration, audit evidence, and safe shared-device use.
Open guideNERIS reporting and integrations
Configure approved integrations, prepare NERIS reports, validate revisions, and reconcile submissions.
Open guideDepartment integrations
Configure approved RapidSOS or SmartCOP connections, test them safely, and monitor imported dispatches.
Open guideMembers, roles, stations, and shifts
Invite people, apply least-privilege roles, maintain stations, and manage department structure.
Open guideMedical directors and shared catalogs
Connect a medical director, understand document ownership, and use shared protocol catalogs.
Open guide
Mobile field basics
Sign in on iPhone, choose the right department, handle notifications, and understand offline queues.
Open guideTroubleshooting and safe support
Resolve common access, sync, browser, and mobile problems without exposing protected information.
Open guide