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Account, profile, and departments
Update your profile, switch departments, understand themes, and sign out safely.
4 minVerified guidanceReviewed Jul 13, 2026Synthetic examples only

Keep your profile current
Open Account → Profile to review the name displayed in activity, authorship, and collaboration views.
Switch departments before starting work
Use the department switcher in the sidebar. Confirm the department name before opening a dispatch, editing a document, or accessing a clinical record.
Choose an appearance
The Theme control supports light, dark, and system modes. The selection follows the browser on that device.
Sign out on shared devices
Use Sign out when leaving a shared workstation. Procom clears protected client state and the active HIPAA session during sign-out.
Keep support material free of protected information
These examples use synthetic records. Never capture or send patient information, passwords, API keys, access tokens, or real incident details when asking for help.