Protocol management for the fire service

The protocol in the truck is the one you published.

Medical directors write, version, and publish on Procom. Every linked department reads the current version — on the web, on phones, mid-call — with an audit trail that can answer what it said that night.

Pediatric Epinephrine

MED-4.2

Dosing updated by regional council — verify weight band before administration.

Weight bandDose · IM 1:1,000
10–25 kg0.15 mg
25–45 kg0.2 mg0.3 mg
Published 12:47 · Dr. A. Reyes4 departments linked

Procom

now

Pediatric Epinephrine updated to v12 — current on all 4 departments

Who it's for

Every role reads from the same page.

Medical directors

Write once. Cover every department.

  • A section editor built for protocols — dosing tables, warning ribbons, ordered steps
  • Publishing snapshots an immutable version, stamped with your name and the minute
  • Link to every department you cover; each one inherits your current catalog
  • Your protocols stay yours — departments consume them, they don't fork them

Chiefs & admins

Run the department, not the paperwork.

  • Department-owned protocols alongside your director's catalog
  • Members, stations, shifts, and custom roles with real permissions behind them
  • Request a medical director by email; they accept before anything is shared
  • HIPAA access logs with CSV export when the review board asks

Responders

The right page, mid-call.

  • Search that reads inside sections — dosing tables and ribbons included
  • Guided execution: run the protocol step by step, every action time-stamped
  • Patient care reports with vitals captured on scene, behind step-up auth
  • Dispatch and shift assignments pushed to your phone

How it works

A Tuesday on Procom.

The loop the product owns — compose, version, publish, deliver, prove — followed from a lunch-break edit to the next morning's review.

Act I · Midday

12:40

The county changes pediatric epi dosing

Dr. Reyes opens the protocol over lunch, drops a warning ribbon above the dosing table, and corrects two rows.

12:47

She publishes. Version 12 exists

The snapshot is immutable and hers. Every department she covers picks up the change at once — no PDFs, no email chains.

Act II · Nightfall

19:03

Dispatch: six-year-old, anaphylaxis

Procom matches the incident against the catalog and surfaces Pediatric Epinephrine on the medic's phone — version 12, ribbon on top.

19:11

The medic runs the guided checklist

Every step stamped as it happens. The execution links to the patient care report with vitals captured on scene.

Dispatch · Medic 7

ON SCENE

Anaphylaxis, pediatric · Pediatric Epinephrine v12 surfaced · guided execution running, 6 of 9 steps stamped

Act III · Next morning

07:30

The review asks what the protocol said that night

One click: version 12, exactly as published at 12:47 the day before — with the execution record beside it.

Beyond the document

Ready for the rest of the run.

CAD intake

RapidSOS webhooks and SmartCOP polling land dispatches in Procom the moment they exist.

Pre-arrival match

Incoming incidents are matched against the protocol catalog and surfaced before the rig rolls.

Shifts & pushes

Shift scheduling with assignment notifications — crews know before the whiteboard does.

HIPAA, enforced

Step-up authentication, idle and hard expiry, and a per-access audit log on every patient record.

Getting started

Two ways in. Same loop.

Department-led

Bring your department

Create the workspace, invite your crews, set up stations and shifts — then request your medical director by email. They accept, and their catalog is live on every device.

Start a department workspace

Director-led

Bring your protocols

Create an account and start authoring — no department required. Request the departments you cover, publish once, and every one of them picks up your current versions.

Start authoring